How to find my 5GHz existing network (SSID) when we try to install my Netgear extender?

   

NETGEAR TECH SUPPORT TEAM













If your router is set to a DFS channel you may encounter an issue where the extender cannot see your router network name (SSID) and therefore it is not displayed in the list of available networks to extend. 


Follow these steps by netgear tech support to fix it.

1. Check if the router is DFS certified (i.e. Airport Extreme, Telekom Speedport 724V, WNDR3700v4, WNDR4300, etc.). Only some dual band routers support DFS.
2. If the router is DFS certified, log in to your router and find the 5GHz band or 5GHz frequency section.
3. Check if the WiFi channel frequency is set to “Auto” or to a DFS channel.
   
   Note: DFS channels include channel ranges of 52-64 and 100-140. 
   
4. If the router is set to “Auto” or a DFS channel, change the channel selection to channels 36-48 or 149-165 (note that some countries do not support WiFi channels 149-165) and click “Apply” button to change the setting.
   
   
5. After changing the router's channel to a non-DFS channel, return to your extender setup again or refresh the network list and you should now be able to see your 5GHz router network name (SSID) in the list of available existing networks you can extend.

                  You can go for tech support help if you are not able to fix it. You just need to call netgear technical support experts at toll free numbers mentioned below, Sure you will be satisfied with the solutions these experts will provide, so please call us today to fix it..

Toll free numbers:

USA  :               1888 479 2017

AUSTRALIA   1800 987 893  

website:  https://www.icognix.net/netgear-technical-support/

Configure your router for cable internet connection with NETGEAR genie

     NETGEAR

1. Unplug the modem and router power cords.
Note: If you have a back-up battery on your modem, remove it temporarily.

2.    Connect an Ethernet cable from the modem to the Internet port of the router

3.    Connect an Ethernet cable from the computer to any one of the LAN ports of the router.

4.    Re-insert the back-up battery (if any) and reconnect the modem power. Wait for all lights to become stable.

5.    Reconnect the power of the router and wait for the power light to become green.

6.    Open a web browser and type the router's IP address which would be either http://192.168.0.1 or http://192.168.1.1 in the address bar and press Enter.

o    You are prompted to log into the router.

o    The default username is admin and the default password is password. 

o    If you need additional assistance with router you can call us at 1888 479 2017

7.    You are prompted to enter a username and password. Enter the following default login credentials:

o    Username: admin

o    Password: password

8.    Click ADVANCED > Setup Wizard.

9.    Select Yes and click Next.



Note: The Setup Wizard will now detect the internet connection type.

10.  Once the setup has finished configuring the internet connection, the Congratulations page displays.
Click Take me to the Internet to test the connection.

  If you need more assistance than you just call our toll free number to get technical support instantly. we provide solutions for routers  instantly. you just call at our toll free number that is 1888 479 2017

   your you can log to our web site :

   https://www.icognix.net/netgear-router-setup/

netgear router support

NETGEAR ROUTER CONNECTION ISSUE RESOLVING STEPS

 Options to try in resolving your connection issues:

Changing to a different wireless channel:

1. Click on Wireless Settings below the setup menu.
2. Change the Channel (any channel can be used).
3. Click Apply and test for improvement in performance.

Note: The Wireless Settings option is available under Advanced Setup in routers with the newer genie interface.

Try reducing the connection speed:

1. Click  Wireless Settings below the setup menu.
2. Change the Mode to a lower speed.
3. Click Apply and test for improvement in performance.

Adjust advanced wireless settings:

1. Click Wireless Settings under Advanced.
2. Change the Fragmentation Length and CTS/RTS Threshold values to 2304.
3. Click Apply and test for improvement in performance.
   
   
   
4. IF NOT RESOLVED THAN PLEASE CONTACT OUR TECH SUPPORT TEAM FOR TECHNICAL HELP, 
5. APART FROM CONNECTION ISSUE YOU CAN RESOLVE ALL  ISSUE RELATED TO YOUR NETGEAR ROUTERS.
6. OUR PROFESSIONAL TEAM IS AVAILABLE 24\7 TO SERVE YOU.
7. JUST CALL US AT OUR TOLL FREE NUMBER THAT IS 1888 479 2017 FOR USA CUSTOMERS
8. OR BY LOGGING ON TO OUR WEBSITE AT: https://www.icognix.net/netgear-router-support/
9. HOPE THE ABOVE STEPS WOULD HELP.