The issue is usually caused by one of three things: the driver for your wireless card, the firmware version on your netgear router (basically the driver for the router) or settings on your router
In this post there are 3 methods which can fix this issue.
Update PC Driver
First, you’ll need to
go to the web site for the manufacturer of your computer: Dell, HP, Toshiba,
etc and go to their support or driver downloads page.
Select your system or
type it in and find the latest driver for you wirless card. There is usually a
section called Networking and underneath you should see a list
of drivers. One of them should have the word “Wireless” in it. If you have more
than one wireless driver, then you need to figure out which one you have
installed on your computer.
determine the
model number for your wireless card by pressing the Windows key +
the Pause button at the same time. This brings up the System
Properties dialog. Another way to get to it is to right click on My
Computer and select Properties. Once there, click on Advanced
system settings.
Click on the Hardware tab
and then click on Device Manager.
You’ll see a list of
devices with plus signs to the left of them. Click on the one called “Network
Adapters” and there will be an entry for your wireless card as shown below:
Now download that
driver from the list off the manufacturers web site. Usually the wireless card
is called something “Intel Pro Wirelss” or “Dell Wireless”, etc. Once you
download the file to your desktop, double click on it and follow the steps to
install. You might have to restart your computer.
If the driver on the
computer was the problem, the dropped connections should go away completely. If
not, then you might have to try updating the router firmware.
Update Netgear Router Firmware
Updating router
firmware is a not so trivial task that varies depending on the router brand you
happen to have. Almost none of them have an automatic update feature. Instead
you have to download the latest firmware from their website, log into your
router and then upload it up perform the update. If your having issue to find call us we would help you out 1888 479 2017
To get started, you
need to figure out the IP address of your router and use that to log in via a
browser. Read my post on finding the IP address for a
wireless access point. Since the method to update the router
firmware varies so much by brand, it’s best to search your router model number
+ “firmware update” to find specific instructions.
Router Settings
The last issue that can
be causing dropped connections is various settings on your router. In recent
times, you have dual-band routers which let you broadcast on both 2.4 and 5 GHz
networks. These advanced routers normally work really well with the latest
gadgets and computers, but on older machines, you can sometimes run into
issues. Here’s a couple of things I would try:
1. Connect to the 2.4
GHz network if you’re currently connected to the 5 GHz one.
2. On the router, make
sure the channel settings for the networks is set to Auto. If you
have picked a particular channel for some reason, try a different channel.
3. Turn off extra
security features like MAC address filtering, network isolation and Wi-Fi
Protected Setup. None of these really increase security all that much and end
up causing more trouble.
4. Make sure your
wireless network mode is set to Mixed. Sometimes picking a higher
mode can cause problems with older devices.
5. If you don’t know
anything about your router settings, try resetting your router completely by
pressing the reset button. Configure wireless security and leave it at that.
Hopefully one of these
solutions will fix wireless connection problem.
or
You can take help of professional technicians to fix it. We have a team of Netgear router support professionals, who are well-versed in handling all types of router related issues.
The most experienced and certified Netgear tech support professionals on board. Our experts offer customized solution to help you overcome the router issues. They are available round the clock over phone, email and web chat for all types of Netgear technical support.
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